SAP Customer Relationship Manager

Location: Mississauga, ON, Canada
Date Posted: 03-13-2019
Customer Relationship Manager 
Full Time / Permanent
Location: Mississauga, ON
Vision33 Inc. is a global IT professional services consultancy that solves customer business challenges through the promise of technology and the value it delivers. We partner with growing and large organizations in both the public and private sectors to understand their vision and help them reach it with the right blend of strategy, consulting, and technology. Vision33 global team of results-driven resources provide world-class experience through our office locations in North America and Europe.

We have an exciting career opportunity for a talented Customer Relationship Manager. The successful applicant will have experience in ERP systems within the SMB space. The primary focus of the role is to gain a thorough understanding of the customers’ needs and ensure they are getting the most benefit out of their system. The aim is to ensure customer satisfaction and identify future needs.

Working as part of our SAP Solutions Canada team your duties will include:
  • Develop and execute customer management plans within Canada;
  • Ensure our clients fully understand and are attracted to our proposed solutions while fostering a positive relationship with their key decision makers;
  • Maintain all client accounts, answering all questions concerning the company's solutions, as well as monitoring account progress and activity;
  • Ongoing client engagement, and demand forecasting;
  • Support Vision33's sales strategy to ensure targets are met and exceeded, while also delivering on sales forecasts in line with overall business objectives; and
  • Ensuring customer retention targets are met.
Excited to face any new challenge, you will bring to this position the following skills and qualifications:
  • 1-2 years’ experience in an account management role selling and maintaining business software solutions in the SMB market;
  • Excellent consultative selling skills with proven relationship-building skills;
  • The ability to learn quickly and possess a general knowledge of accounting principles;
  • Familiarity with ERP systems such as SAP, Microsoft, Sage, and Epicor is an asset;
  • Technical knowledge and sales experience, facilitated by excellent interpersonal and communication skills, and the ability to convincingly communicate concepts to others; and
  • A sound understanding of business operations

We offer a competitive total rewards program including: compensation and incentive plans, training and development, paid-vacation, retirement plans, health and wellness programs and other employee benefits. Along with our extensive total rewards package, we offer exciting opportunities for global and diverse project opportunities, internal mobility, travel, and so much more. If you want to get involved in an environment where you can really make a difference and where you can apply your knowledge to achieve results and work with an award-winning global IT professional services organization; please submit an online application today.

 For more information on our company please visit our web site at
Recruitment Team 
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